Visitor Guidelines – Do’s and Don’ts
To ensure a safe and respectful experience for all, visitors are kindly requested to adhere to the following rules during their time at the Periyar Tiger Reserve:
Do’s
- Take photographs—but ensure you do not disturb ongoing shows or wildlife.
- Respect local customs and traditions.
- Dispose of waste responsibly—carry back all non-biodegradable litter and leave campsites clean.
- Maintain a safe distance from wild animals during Elephant Safaris and Jungle Jeep Safaris.
- Obey all instructions given by guides and staff.
Don’ts
- Do not litter the surroundings.
- Do not talk loudly or play loud music—it disturbs wildlife and other visitors.
- Do not feed wild animals during safaris.
- Do not provoke or try to interact closely with wild animals.
- Do not light fires or smoke in protected areas—forest fires can cause devastating damage.
Booking & Cancellation Policy
General Terms
Full payment is required at the time of booking.
Bookings/Reservations are non-transferable.
Rescheduling or cancellations are allowed only as per the official policy.
Guests must adhere to the check-in/check-out times mentioned in their program schedule.
Included activities are subject to individual program terms and conditions.
Payment gateway charges, check-post entry fees, taxes, and cess (as applicable) will be borne by the guest.
Rescheduling / Cancellation Policy
1. Exceptional Circumstances (Force Majeure)
If your booking is affected due to:
Natural calamities
Acts of God
Civil unrest, war, epidemics, or diseases
Government-imposed lockdowns or travel restrictions
Left Wing Extremism or Terrorism
Tourism restrictions in the Reserve
You may:Reschedule to a mutually agreed future date at no extra cost, OR
Opt for a refund (minimum cancellation charge slab will apply).
2. Cancellations by Periyar Tourism
Periyar Tourism reserves the right to cancel bookings in cases of:
Fraudulent or incorrect information provided by guests
Facility shutdown for repairs or VIP visits
Internal errors in the booking system
In such cases, guests will receive a full refund.
3. Cancellation Requests
All cancellation requests must be submitted via email to:
ptpcthekkady@gmail.com
4. No-Show & Partial Cancellations
No-shows will not be refunded or rescheduled.
Partial cancellations or modifications are not permitted once a booking is confirmed.
5. Refunds
Refunds will be processed within 15 days, subject to approval.
Payment gateway charges are non-refundable.
6. Cancellation Charges
| Time Before Program Start | Refund Amount |
|---|---|
| More than 30 days | 100% Refund |
| 20–30 days | 60% Refund |
| 10–20 days | 20% Refund |
| Less than 10 days | No Refund |
| After Program Start | No Refund |
